Information We Collect

We may collect the following types of information:

Personal Information

When you book a session, make an enquiry, or contact us, we may collect:

Full name

Email address

Phone number

Event date and time

Booking details

Payment information (if applicable)

Photo & Video Content

When you use FotoBox booths, we capture:

Photos

Videos (for 360° Booth and other video services)

Digital copies selected by you

Website Data

When you visit our website, we may automatically collect:

IP address

Browser type

Device information

Pages visited

Cookies and analytics data

How We Use Your Information

FotoBox may use your information to:

Process bookings and provide services

Send booking confirmations and updates

Respond to enquiries

Improve our services and website experience

Provide customer support

Send promotional updates (only if you opt-in)

Photos and videos are processed to:

Deliver your selected prints

Provide digital copies

Enhance service quality

Photo & Content Usage

We respect your privacy.

FotoBox will NOT use your photos or videos for marketing or promotional purposes without your consent.

If we wish to feature customer photos on:

Social media

Website gallery

Advertising materials

We will request permission before publishing.

Data Storage & Security

We implement reasonable technical and administrative measures to protect your data from:

Unauthorized access

Disclosure

Alteration

Loss

Digital files may be stored temporarily for service delivery and quality control purposes. After a reasonable period, files may be deleted unless otherwise requested.

Payment Information

If payments are made online or in-store:

Payment details are processed securely

We do not store full credit/debit card details

Third-party payment providers may handle transactions securely

Cookies & Website Tracking

Our website may use cookies to:

Improve browsing experience

Analyze traffic and usage

Enhance website performance

You may disable cookies through your browser settings.

Third-Party Services

We may use trusted third-party providers for:

Website hosting

Analytics

Payment processing

Email communications

These providers are required to maintain confidentiality and protect your data.

Your Rights

Under applicable Malaysian data protection laws, you may:

Request access to your personal data

Request correction of inaccurate information

Request deletion of your data (where applicable)

Withdraw consent for marketing communications

To exercise these rights, please contact us.

Children’s Privacy

FotoBox services may be used by minors accompanied by parents or guardians. We do not knowingly collect personal data from children without guardian involvement.

Changes to This Policy

FotoBox reserves the right to update this Privacy Policy at any time. Updates will be posted on our website with a revised effective date.

Contact Us

If you have questions about this Privacy Policy or your personal data, please contact:

FotoBox Photobooth Malaysia
Tamarind Square, Cyberjaya, Malaysia
Email: info@fotobox.my
Phone: +6012 4543589